Valente Manzo
Houston,TX
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
3
3
years of professional experience
Work History
Sales Representative
DaBella
Yakima, WA
12.2024 - 07.2025
- Cultivated relationships with clients to enhance customer satisfaction and loyalty.
- Presented product features and benefits to drive sales conversions effectively.
- Collaborated with the marketing team to develop targeted promotional strategies.
- Analyzed customer feedback to identify trends and inform sales tactics.
Retail Associate
Walmart
Yakima, WA
11.2023 - 12.2024
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Managed efficient cash register operations.
Server
Nana Sushi & Chinese Bistro
Houston, TX
04.2022 - 12.2022
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Eisenhower High School
Yakima, WA06-2023
Skills
- Bi-lingual
- Product and service knowledge
- Customer service
- Customer relationship building
- Sales expertise
- Price quote preparation
- Client engagement
- Closing Sales
Timeline
Sales Representative
DaBella
12.2024 - 07.2025
Retail Associate
Walmart
11.2023 - 12.2024
Server
Nana Sushi & Chinese Bistro
04.2022 - 12.2022
High School Diploma -
Eisenhower High School
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