Valentin Joy Zallee
Kea‘au,HI
Summary
Hands-on hospitality professional bringing experience in dining room operations, computerized POS systems, cash handling, and opening and closing responsibilities. Adds value through teamwork, problem solving, and steady performance in fast-paced settings while supporting leadership, residents, and customers with dependable service.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Hilo, HI
04.2024 - Current
- Providing consistent, professional customer service in a high-volume environment while managing multiple responsibilities simultaneously.
- Maintained efficiency and composure during intense rush periods while balancing multiple workstations and customer needs.
- Operating POS and computerized systems to process customer transactions and orders accurately.
- Handling cash and tips while maintaining attention to accuracy and company procedures.
- Frequently work independently across multiple stations while maintaining service quality and operational standards.
- Experienced with opening and closing store operations and completing assigned responsibilities independently.
- Collaborated with team members to resolve problems and maintain smooth daily operations.
Dining Room Manager
Cherry Park Plaza
Troutdale, OR
08.2023 - 04.2024
- Managed daily dining room operations and created staff schedules to support effective coverage and service.
- Coordinated meetings with Director of Dietary and Board of Directors to address resident needs and enhance dining operations.
- Planned and coordinated special events, including candlelight dinners and large group gatherings, to foster community engagement and enhance resident experience.
- Independently coordinated and assisted with large events while maintaining organization and attention to detail.
- Worked in coordination with the State of Oregon regarding food and health requirements.
- Used computerized POS and scheduling systems for staff management, scheduling, and event planning.
- Collaborated with leadership and staff to identify needs, resolve operational issues, and uphold quality service standards.
Education
Bachelor of Arts - Psychology & Philosophy
Hawai'i Community College
Hilo, HI10-2026
Portland Community College
Portland, OR01-2025
High School Diploma -
Estacada High School
Estacada, OR01-2022
Skills
- Customer service and communication
- Administrative coordination
- Scheduling and staff management
- Computer and POS systems
- Cash handling
- Multitasking and organization
- Problem solving
- Team collaboration
- High-volume operations
- Event planning and coordination
Timeline
Barista
Starbucks
04.2024 - Current
Dining Room Manager
Cherry Park Plaza
08.2023 - 04.2024
Bachelor of Arts - Psychology & Philosophy
Hawai'i Community College
Portland Community College
High School Diploma -
Estacada High School