Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valentina Cabrera

Lake Worth

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

3
3
years of professional experience

Work History

Shift Supervisor

Starbucks
West Palm Beach
04.2024 - Current
  • Supervised daily operations to ensure smooth service flow.
  • Trained new team members on procedures and customer service standards.
  • Managed inventory levels and restocked supplies as needed.
  • Resolved customer issues promptly to maintain satisfaction levels.
  • Monitored quality of beverages and food items for consistency.
  • Implemented health and safety protocols during busy shifts.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Addressed any issues that arose during the shift in a proactive manner.

Barista

Zero Degrees Bubble Tea
Greenacres City
12.2022 - 03.2024
  • Prepared a variety of bubble tea and specialty beverages for customers.
  • Maintained cleanliness and organization of the service area and equipment.
  • Assisted customers in selecting menu items based on preferences and dietary needs.
  • Operated commercial brewing equipment to ensure quality beverage production.

Education

High School Diploma -

John I Leonard
Greenacres City, FL
03-2024

Associate of Science - Psychology

Palm Beach State College
Lake Worth, FL

Skills

  • Team leadership
  • Inventory management
  • Staff training
  • Customer relations
  • Quality assurance
  • Cash handling procedures
  • Task delegation
  • Conflict resolution
  • Problem solving
  • Time management
  • Attention to detail
  • Effective communication

Timeline

Shift Supervisor

Starbucks
04.2024 - Current

Barista

Zero Degrees Bubble Tea
12.2022 - 03.2024

High School Diploma -

John I Leonard

Associate of Science - Psychology

Palm Beach State College