Valentina Calderon
Ozone Park,NY
Summary
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
5
5
years of professional experience
Work History
Catering Coordinator
Eataliano Pies
11.2022 - Current
- Coordinated contracts, plating guides, and team training manuals.
- Optimized team performance by effectively scheduling and supervising staff during events.
- Managed budgets for each event, ensuring cost-effective practices without compromising quality or customer satisfaction.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
Head Cashier
Eataliano Pies
11.2021 - 11.2022
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Receptionist
Mitsubishi Electric Corporation
02.2019 - 05.2020
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Corresponded with clients through email, telephone, or postal mail.
Education
High School Diploma -
Institución Educativa Los Colorados
Bucaramanga, Colombia12.2017
Skills
- Spanish Fluency
- Customer Service
- Facilities Planning
- Event Logistics
- Client Retention
- Relationship Building
- Cash handling expertise
- Adaptability and Dependability
- Computer Proficiency
Timeline
Catering Coordinator
Eataliano Pies
11.2022 - Current
Head Cashier
Eataliano Pies
11.2021 - 11.2022
Receptionist
Mitsubishi Electric Corporation
02.2019 - 05.2020
High School Diploma -
Institución Educativa Los Colorados
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