Valentina Chaves
Miami Beach
Summary
Adaptable assistant general manager with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.
Overview
4
4
years of professional experience
Work History
Assistant General Manager
Pura Vida
Miami Beach
05.2025 - Current
- Oversaw staff schedules and synchronized employee tasks efficiently.
- Coordinated daily operations to maintain efficient restaurant performance.
- Streamlined inventory management processes through diligent tracking of demand levels and orders.
- Trained new employees on operational procedures and service expectations.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
Human Resources Manager
Mission House Coffee
Lynchburg
02.2022 - 05.2025
- Managed recruitment process, including job postings and candidate interviews.
- Facilitated onboarding sessions for new hires to ensure smooth integration.
- Coordinated employee performance evaluations to support career development.
- Held exit interviews and documented information discussed with employees.
Education
Bachelor of Arts - Business Administration
University of Lynchburg
Lynchburg, VA05-2025
Skills
- Employee training
- Customer service
- Human resources
- Inventory management
- Microsoft Suite
- English/Spanish
- Operations management
- Multitasking and organization
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
Omicron Delta Kappa Honors Society
References
References available upon request.
Timeline
Assistant General Manager
Pura Vida
05.2025 - Current
Human Resources Manager
Mission House Coffee
02.2022 - 05.2025
Bachelor of Arts - Business Administration
University of Lynchburg
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