Laura V. Bolanos
Lawrenceville,GA
Summary
Friendly food industry server proficient at creating positive consumer experiences that lead to return business. Fast-learner adept at memorizing menu details and specialty items for enhanced dining experience. Noted for prompt attention and respectful demeanor. Always wanting to grow.
Overview
3
3
years of professional experience
Work History
Manager's Assistant
El Fogón Cantina & Grill
Dacula, Georgia
06.2020 - 10.2021
- Took care of customer service, managed over 50 customers and increasing sales by 15%
- Made orders from certain companies that business work with.
- Opening and closing restaurant, doing cash desk closing.
- Ran errands to support daily needs of management.
- Resolved basic computer and office equipment issues through troubleshooting.
- Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
Server
Lucha Taqueria Libre
Buford, Georgia
06.2019 - 12.2020
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
Cashier
Guadalajara Supermarket
Norcross, GA
10.2017 - 05.2018
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
No Degree - General Business
Georgia Gwinnett College
Lawrenceville, GA04.2026
High School Diploma -
Phoenix High School
Lawrenceville, GA05.2020
Skills
- Strong Organizational Skills
- Multitasking and Time Management
- Ease with Computers and Technology
- Document and File Management
- Problem Solving
- Fast Learner
- Employee Communications
- Reception Duties
- Complex Problem Solving
- Customer Service
- Bilingual in Spanish and English
- Highly Efficient and Productive
- Feel Confident Working Under Pressure
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Manager's Assistant
El Fogón Cantina & Grill
06.2020 - 10.2021
Server
Lucha Taqueria Libre
06.2019 - 12.2020
Cashier
Guadalajara Supermarket
10.2017 - 05.2018
No Degree - General Business
Georgia Gwinnett College
High School Diploma -
Phoenix High School