Valentina Garzon
Miami,FL
Summary
Dedicated professional with a history at Publix, where I enhanced customer satisfaction and reduced spoilage rates through meticulous attention to detail and superior customer service skills. Expert in product stocking and cash handling, I thrive in team settings, consistently contributing to efficiency and positive customer experiences.
Overview
2
2
years of professional experience
Work History
Grocery Clerk
Publix
10.2024 - Current
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Front Service Clerk
Publix
10.2022 - 10.2024
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
- Increased efficiency through effective bagging techniques while minimizing waste from damaged items.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Science - Computer Science
Miami Dade College
Miami, FL07-2026
Skills
- Customer service
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Punctual and reliable
- Product stocking
- Assisting customers
Languages
Spanish
Native or Bilingual
English
Professional Working
Interests
- App Development
- Web Development and Design
- Artificial Intelligence (AI) and Machine Learning
Timeline
Grocery Clerk
Publix
10.2024 - Current
Front Service Clerk
Publix
10.2022 - 10.2024
Associate of Science - Computer Science
Miami Dade College
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