Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
CustomerServiceRepresentative

Valentina Hernandez

Phoenix,AZ

Summary

Highly driven and passionate about obtaining knowledge and applying it to the multi-dimensions of life and work. I am committed to finding solutions and using my skills to perform to my highest degree.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Premier Title & Registration
05.2019 - Current
  • Assisting customers find the best solutions to their title, registration, and driver license needs
  • Overseeing quality control to restore services in compliance with policy and creating strategies to preserve company accuracy
  • Entrusted to assist companies with their higher level business and maintained professionalism throughout
  • Maintained organization, effective decision-making, and thorough analysis to perform optimal service

Education

Bachelor of Science - Psychology

Arizona State University
Tempe, AZ
05.2021

Bachelor of Science - Neuroscience

Arizona State University
Tempe, AZ
05.2021

Skills

  • Strategic thinking
  • Interpersonal skills
  • Multi-tasking
  • Excellent oral and written communication

Volunteer Experience

Hospice of the Valley 08/2022 to Current

  • Offer socialization to an assigned patient in memory care assisted living
  • Offer compassion and care
  • Keep patient engaged with conversation and activities
  • Log patient visits with descriptions of any social/psychological changes

Timeline

Customer Service Representative

Premier Title & Registration
05.2019 - Current

Bachelor of Science - Psychology

Arizona State University

Bachelor of Science - Neuroscience

Arizona State University

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Valentina Hernandez