Valentina Londono Gomez
Kernersville,NC
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty.
Overview
4
4
years of professional experience
Work History
Store Manager
Totally Wireless
Winston-Salem, North Carolina
03.2025 - Current
- Recruited, trained and supervised new employees.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
Store Manager
Giant Communications
Winston-Salem, North Carolina
01.2024 - 03.2025
- Managed daily store operations and ensured smooth functioning.
- Trained and supervised staff to enhance performance and service quality.
- Assisted customers with inquiries and resolved issues effectively.
Assistant Manager
Gong Cha
Greensboro, North Carolina
01.2022 - 08.2023
- Trained new staff on company policies and efficient service techniques.
- Coordinated inventory management to ensure product availability and freshness.
- Maintained cleanliness and organization of the store environment for safety compliance.
Education
High School Diploma -
Simon G. Atkins Academic & Technology High School
Winston-Salem, NC05-2022
Some College (No Degree) -
University of North Carolina At Greensboro
Greensboro, NCSkills
- Strong verbal communicator
- Employee training
- Inventory management
- Team leadership
- Conflict resolution
- Staff supervision
- Customer service
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Store Manager
Totally Wireless
03.2025 - Current
Store Manager
Giant Communications
01.2024 - 03.2025
Assistant Manager
Gong Cha
01.2022 - 08.2023
High School Diploma -
Simon G. Atkins Academic & Technology High School
Some College (No Degree) -
University of North Carolina At Greensboro
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