Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valentina Lopez

TROY,NY

Summary

Highly experienced in customer service, skilled at welcoming guests and overseeing dining operations. Enhancing in customer satisfaction, calm and level-headed in all types of situations. Rapid learner and very attentive to directions.

Overview

3
3
years of professional experience

Work History

Host

Applebee's Grill + Bar
07.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Camp Counselor

JCC Summer Camp
07.2022 - 08.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Transported and escorted program participants to and from activities and on field trips.

Sales Associate

Party City
07.2021 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

No Degree - Biomedical Engineering

Rensselaer Polytechnic Institute
Troy, NY
05.2027

High School Diploma -

Moore Catholic High School
Staten Island, NY
06.2023

Skills

  • Customer Service
  • Bilingual in Spanish
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • Child Supervision
  • Time Management

Timeline

Host

Applebee's Grill + Bar
07.2023 - Current

Camp Counselor

JCC Summer Camp
07.2022 - 08.2022

Sales Associate

Party City
07.2021 - 08.2021

No Degree - Biomedical Engineering

Rensselaer Polytechnic Institute

High School Diploma -

Moore Catholic High School

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Valentina Lopez