Valentina Parra
Server
Orlando,FL
Summary
Organized Server with 2 years of experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service.
Overview
2
2
Languages
1
1
Certification
2
2
years of post-secondary education
2
2
years of professional experience
Work History
Server
Sofrito Latin Cafe
Orlando, Florida
08.2019 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Prepared beverages and filled food orders for customers.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Education
Bachelor of Science - Business Administration
Universidad Rafael Urdaneta
Maracaibo, Venezuela 01.2017 - 01.2019
Skills
Point of sale knowledge
Order accuracy
Sales expertise
Hospitality service expertise
Stocking and replenishing
Guest relations management
Order delivery practices
Menu memorization
High-volume dining
Dining area maintenance
Beverage preparation
Food preparation and safety
Cash handling
Certification
SafeStaff Foodhandler Training Program
Timeline
SafeStaff Foodhandler Training Program
12-2019
Server
Sofrito Latin Cafe
08.2019 - Current
Bachelor of Science - Business Administration
Universidad Rafael Urdaneta
01.2017 - 01.2019