Valentino Ramos
El Paso,TX
Summary
- Competent IT Support well-versed in assisting users with diverse computer system, mobile device and peripheral equipment problems. Familiar with security standards and usability optimization. Effectively operates autonomously to troubleshoot and fix concerns.
- Dedicated Behavioral Health Assistant with impressive mental health expertise. Delivered exceptional patient support in community-based treatment facility and contributed to many patients status improvements. Superb communications skills.
- Transportation professional dedicated to transport clients on time. Offering excellent interpersonal and time management skills.
- Confident Computer skills with expertise in help desk environments, assisting employees with technical issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behavioral Health Assistant / Driver
Peak Behavioral Health Services
5065 McNutt Rd, Santa Teresa, NM 88008
09.2021 - Current
- Provided therapeutic activities to assist with patient development.
- Enhanced patient satisfaction with personalized care plans tailored to individual needs and preferences.
- Improved patient satisfaction by maintaining punctuality and adhering to strict transportation schedules.
Customer Service Cashier
McDonald's
1080 Sunland Park Dr, El Paso, TX 79922
09.2020 - 09.2021
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
Education
GED -
Centro Bachillerato Tecnológico Agropecuario No.90
Cuauhtemoc, Chih.06.2020
Skills
- Customer Service
- Bilingual in Spanish and English
- Employee Training
- Team Collaboration
- Adaptable and Flexible
- Mental Health Support
- Clean Driving Record
- Safe Driving Practices
- Technical Support
- Desktop Technical Support
Certification
- Programming Technician [2020] [Mexico]
- Develops application software using object-oriented programming, with persistent data storage. (272 Hrs)
- Develop web and mobile applications. (272 Hrs)
- Manages application operating systems and services. (192 Hrs)
- IT Support (Pending)
Languages
English
Professional Working
Spanish
Native or Bilingual
Additional Information
- Valid Passport with Secure Electronic Network for Travelers Rapid Inspection (SENTRI)
Timeline
Behavioral Health Assistant / Driver
Peak Behavioral Health Services
09.2021 - Current
Customer Service Cashier
McDonald's
09.2020 - 09.2021
GED -
Centro Bachillerato Tecnológico Agropecuario No.90
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