Open To Work
Valeria Almanza
Chick-fil-A
San Juan,TX
Work Preference
Job Search Status:
Open to work
Desired start date:
2 weeks notice
Desired Job Title
Team MemberCash Handling and Customer Service RepresentativeCustomer Service and Transactions SpecialistCashier and Customer Relations Associate
4
years of professional experience
Resilient and service-oriented professional with 3+ years of front-line experience in high-volume customer service, financial transactions, and cash handling roles. Known for maintaining strict accuracy while processing large volumes of payments and balancing registers in fast-paced environments. Demonstrated ability to handle sensitive financial information, assist diverse customers, and maintain professionalism under pressure.
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Work History
Team Member
1 Month- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Collaborated with team members to streamline order processing, reducing wait times for customers.
- Implemented best practices for food preparation, enhancing overall quality and presentation of menu items.
- Contributed to team goals by consistently meeting performance expectations during peak hours.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Cash Handling and Customer Service Representative
2 Years 4 Months- Process daily cash, credit, debit, and WIC transactions with high accuracy in a fast-paced retail environment.
- Maintain balanced cash drawers and follow strict cash control procedures during opening, shift changes, and closing.
- Verify transaction totals and ensure compliance with state and federal WIC program regulations.
- Handle sensitive financial and personal information while maintaining confidentiality.
- Assist Spanish- and English-speaking clients with patience and professionalism during high-volume service periods.
- Support register operators by resolving transaction discrepancies and ensuring accurate payment processing.
Customer Service and Transactions Specialist
5 Months- Managed front counter operations including high-volume cash handling and electronic payment processing.
- Maintained accurate cash drawer balances and ensured proper handling of daily financial transactions.
- Counted and verified register funds at shift transitions to maintain accountability and financial accuracy.
- Assisted in training new employees on cash handling procedures and POS system operation.
- Resolved customer payment issues quickly while maintaining service efficiency.
Cashier and Customer Relations Associate
7 Months- Processed large volumes of daily cash and card transactions while maintaining speed and accuracy.
- Balanced registers and counted cash drawers to ensure correct totals at the end of shifts.
- Followed company procedures for cash security, payment verification, and transaction accuracy.
- Assisted with onboarding and cross-training new team members in cashier procedures and customer service practices.
- Maintained a professional and calm approach when resolving payment discrepancies.
Education
High School Diploma
Skills
Cash Handling & Register Reconciliation
Financial Transaction Processing
POS Systems & Payment Processing
Customer Service Excellence
Data Entry & Record Keeping
Conflict Resolution & Problem Solving
Multitasking & Time Management
Team Collaboration & Training Support
Bilingual Communication (English & Spanish)
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Attention to detail
Collaboration and teamwork
Following instructions
Workplace safety
Money handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Member
Chick-fil-A
05.2026 - CurrentRead More
Customer Service and Transactions Specialist
McDonald's
03.2024 - 08.2024Read More
Cash Handling and Customer Service Representative
Grocery Services
01.2024 - 05.2026Read More
Cashier and Customer Relations Associate
McDonald's
11.2022 - 06.2023Read More
PSJA Memorial High School
High School Diploma
Read More