Valeria Alvarez
San Angelo,TX
Summary
Proven track record in enhancing office efficiency and customer satisfaction at Jim Bass Ford Inc, leveraging skills in data management and verbal communication. Expert in maintaining records and providing top-notch service, resulting in a positive impact on team dynamics and client relations. Demonstrates professional maturity and exceptional file organization capabilities, contributing to streamlined operations.
Overview
6
6
years of professional experience
Work History
Office Clerk
Jim Bass Ford Inc
11.2021 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
Barista
The Grind Brew & Cafe
06.2020 - 11.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Helped management keep adequate supply on hand by notifying of shortages.
Sales Associate
Pretty N Pink Boutique
08.2019 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Waitress
OJ Tacos
06.2018 - 08.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Skills
- Data Entry
- Maintaining records
- Data Management
- Verbal Communication
- File Organization
- Records Management
Timeline
Office Clerk
Jim Bass Ford Inc
11.2021 - Current
Barista
The Grind Brew & Cafe
06.2020 - 11.2021
Sales Associate
Pretty N Pink Boutique
08.2019 - 12.2019
Waitress
OJ Tacos
06.2018 - 08.2019
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