Valeria Brigido
Staten Island
Summary
Dynamic professional with a proven track record at Home Depot, excelling in customer service and mentorship. Recognized for enhancing productivity through effective training and fostering a positive shopping experience. Skilled in time management and adept at resolving customer concerns with empathy, ensuring satisfaction and loyalty.
Overview
8
8
years of professional experience
Work History
Head Cashier
Home Depot
05.2021 - Current
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Tutor
Read Alliance
01.2017 - 01.2021
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
Education
Bachelor Of Social Science - Sociology And Anthropology
College of Staten Island
Staten Island, NYSkills
- Customer service
- Positive attitude
- Time management strength
- Store opening/closing procedures
- Adaptability and dependability
- Stress management
Languages
Spanish
Limited Working
Timeline
Head Cashier
Home Depot
05.2021 - Current
Tutor
Read Alliance
01.2017 - 01.2021
Bachelor Of Social Science - Sociology And Anthropology
College of Staten Island
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