Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valeria Casquete

Hackensack,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Sales Associate

Timberland
08.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Solved customer challenges by offering relevant products and services.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Floor Manager

Catch Air
09.2019 - 04.2020
  • Coached employees and trained on methods for handling complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Education

High School Diploma -

Hackensack High School
Hackensack, NJ
06.2021

Skills

  • Strong Interpersonal Communication
  • Multitasking Strengths
  • Time Management
  • Verbal and Written Communication
  • Customer Satisfaction
  • Retail Objectives

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Timberland
08.2021 - Current

Floor Manager

Catch Air
09.2019 - 04.2020

High School Diploma -

Hackensack High School
Valeria Casquete