Valeria Casquete
Hackensack,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
Timberland
08.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Floor Manager
Catch Air
09.2019 - 04.2020
- Coached employees and trained on methods for handling complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Mentored team members to enhance professional development and accountability in workplace.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
High School Diploma -
Hackensack High School
Hackensack, NJ06.2021
Skills
- Strong Interpersonal Communication
- Multitasking Strengths
- Time Management
- Verbal and Written Communication
- Customer Satisfaction
- Retail Objectives
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Timberland
08.2021 - Current
Floor Manager
Catch Air
09.2019 - 04.2020
High School Diploma -
Hackensack High School