Valeria Cerna Salazar
Clarksville,MD
Summary
I was food trainer in the fast food industry with a strong track record in effective communication and guiding learners through comprehensive training processes. Bilingual in Spanish, offering essential translation support to enhance learning experiences. Experienced in engaging children through previous babysitting roles, fostering a supportive and educational environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Fast Food Crew Trainer
McDonald's
Clarksville, MD
03.2023 - 01.2024
- Evaluated instructor-developed training materials to identify improvement areas.
- Assisted in resolving customer complaints quickly and efficiently.
- Guided new hires on accurate cash-handling procedures.
- Explained goals and expectations required of trainees.
- Ensured that all equipment was properly cleaned and sanitized according to health codes.
- Demonstrated how to use kitchen equipment, prepare menu items, and deliver excellent customer service.
- Provided feedback on job performance to help improve employee skills.
Education
Some College (No Degree) - Nursing Student
Howard Community College
Columbia, MDSkills
- Food safety
- Cleanliness standards
- Order accuracy
- Food preparation
- Assertiveness
- Verbal communication
- Translation services
Certification
- BLS
- CPR
- Babysitting
Languages
Spanish
Native/ Bilingual
Timeline
Fast Food Crew Trainer
McDonald's
03.2023 - 01.2024
Some College (No Degree) - Nursing Student
Howard Community College
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