Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

VALERIA CRUZ

Summary

Strong leader who trains others who might need help or struggle and hard working who can problem solve when situations get tough and hard. Built relationships with not just co-workers or employees but also with customers and the community. Uses knowledge and decision making skills to overcome stressful situations and fast paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Manager

Kelani Yogurt
05.2023 - Current

Job duties:

  • Greet customers and give the best customer service they should receive.
  • Clean and keeps the store organized and well maintained.
  • Can multi-task when given fast paced and stressful situations.
  • Monitors the cash and sales given throughout the day.
  • Trains newer employees and leads the team efficiently
  • Maintained the store and made sure the supplies and inventory was stocked and up. to date.

Cashier

Bushes Chicken
02.2023 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Learned duties for various positions

Cashier

smokey mos BBQ
08.2021 - 01.2022
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Associate of Science - Psychology

Northwest Vista
05.2023

Associate of Science - Psychology

Northwest Vista
3535 N Ellison Dr San Antonio, TX 78251
07.2027

Skills

  • Social media sites
  • Customer service
  • Product and Service Knowledge
  • Customer Relations
  • Staff Development
  • Performance Reviewing
  • Great Leader and train others
  • Money Handling
  • Monitored the sales throughout the shift
  • Built relationships with customers

Certification

  • Basic Life Support Certification, 225413702490, 02/2022, 02/2024, american heart association
  • Certified Food Safety Auditor, 13ak7k-j7271i9, 08/2020, 07/2022, StateFoodSafety

References

Julia G, owner of  Kelani Yogurt, 2104165701

John G, manger of Bushes, 2108472778

Gary J, manger of Smokey Mo's, 2102914606

Languages

Spanish
Native or Bilingual

Timeline

Assistant Manager

Kelani Yogurt
05.2023 - Current

Cashier

Bushes Chicken
02.2023 - 06.2023

Cashier

smokey mos BBQ
08.2021 - 01.2022

Associate of Science - Psychology

Northwest Vista

Associate of Science - Psychology

Northwest Vista
VALERIA CRUZ