Valeria Duran
Beaverton ,OR
Summary
Dedicated Veterinary Assistant with 3 years of experience in providing exceptional care and support in a fast-paced clinic setting. Proficient in managing multi-line phone systems, coordinating patient scheduling, and maintaining office and waiting room areas. Skilled in positioning animals for diagnostic imaging, administering medications, and grooming to ensure their comfort and well-being. Known for reducing stress for patients during exams and procedures through calming techniques. A fast learner with strong communication and multitasking abilities, committed to upholding high standards of animal care and promoting a positive experience for clients and their beloved pets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Veterinary Receptionist
Sunshine Pet Clinic
12.2021 - 07.2024
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
- Entered data from pet records and office visits into computer system.
- Contributed to positive work environment through excellent teamwork and collaboration with staff members.
- Organized paperwork such as charts and reports for office and patient needs.
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Printed prescription requests and queries in compliance with practice protocol.
Veterinary Assistant
Sunshine Pet Clinic
12.2021 - 07.2024
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Groomed and bathed animals to maintain hygiene and appearance.
- Restrained animals for examination and treatment.
- Assisted in examination and treatment of animals in veterinary clinic.
- Followed safety protocols for handling animals.
- Assisted veterinarians with euthanasia of animals.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Kennel Technician
Sunshine Pet Clinic
12.2021 - 07.2024
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall well being.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
- Collected animal waste produced on walks and discarded in trash.
- Collaborated with veterinary staff to provide medical treatments and monitor post-surgery recovery for animals in our care.
- Followed pet care instructions for dietary needs and medication regimens.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Reset procedure rooms between appointments and disinfected equipment.
Education
High School Diploma -
Mountainside High School
12500 SW 175th Ave, Beaverton, OR 9700706.2022
Skills
- Teamwork and Collaboration
- Exam Room Preparation
- Cleanliness Maintenance
- Relationship Building
- Customer Service
- Effective Multitasking
- Empathy for Animals
- Compassionate Care
- Customer interaction
- Filling Prescriptions
- Appointment Scheduling
Certification
The Radiation Use and Safety Training Course- Certificates-on-demand - 7/28/2022- present
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Veterinary Receptionist
Sunshine Pet Clinic
12.2021 - 07.2024
Veterinary Assistant
Sunshine Pet Clinic
12.2021 - 07.2024
Kennel Technician
Sunshine Pet Clinic
12.2021 - 07.2024
High School Diploma -
Mountainside High School
The Radiation Use and Safety Training Course- Certificates-on-demand - 7/28/2022- present
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