Valeria Esquivel
San Luis
Summary
Dedicated professional experienced in education and customer service, excelling in team collaboration and effective communication. Strong organizational skills enable successful multitasking and adaptability in diverse environments. Currently pursuing a Bachelor of Science in Psychological Sciences, focusing on human behavior and communication to enhance professional development.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Instructional Assistant
Gadsden School District
San Luis, AZ
11.2023 - 05.2026
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Collaborated with teachers to develop engaging lesson plans that enhanced student participation.
- Implemented behavioral management techniques to foster a positive learning environment.
- Created instructional materials, including worksheets and visual aids, to enhance lesson effectiveness.
Sales Associate
Walt Disney World Resort
Orlando, FL
07.2022 - 04.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Participated in training sessions for new employees, sharing best practices for customer engagement.
Sales Associate
Advanced Call Center Technologies
San Luis, AZ
09.2020 - 07.2022
- Developed product knowledge to provide informed recommendations, increasing upselling opportunities.
- Assisted customers with product inquiries and service issues, enhancing customer satisfaction.
- Handled customer complaints professionally, resolving issues to retain client loyalty and trust.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts - Psychology
Arizona Western College
Yuma, AZ07-2026
Bachelor of Science - Psychological Sciences
Northern Arizona University
Flagstaff, AZ12-2028
Skills
- Small group and individual assistance
- Effective communication
- Collaborative teamwork
- Relationship building
- Conflict resolution
- Calm and patient demeanor
Certification
- CPR License - April 13, 2026/ April, 2028
Languages
Spanish
Native or Bilingual
Timeline
Instructional Assistant
Gadsden School District
11.2023 - 05.2026
Sales Associate
Walt Disney World Resort
07.2022 - 04.2023
Sales Associate
Advanced Call Center Technologies
09.2020 - 07.2022
Bachelor of Science - Psychological Sciences
Northern Arizona University
Associate of Arts - Psychology
Arizona Western College