Valeria Fernandez Burgos
Coral Springs
Summary
Experienced in customer service and well-versed in communication and team building. Knowledgeable in medical terminology and scheduling.
Overview
6
6
years of professional experience
Work History
Medical Office Assistant
Boca Pediatric Group
Boca Raton, FL
03.2023 - Current
- Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
Medical Office Assistant
Palms Diagnostic Imaging Center
Coral Springs, FL
05.2022 - 03.2023
- Aided and supported radiologist to ensure patient centric care in a timely manner
- Focused on appointment scheduling, checking in patients and sending worksheets to the radiologist
Medical Office Assistant
Pronto Medical Care
Panama City, FL
06.2019 - 07.2021
- College summer internship
- Provided clinical and administrative support to ensure efficient patient centric care
Manager
Dairy Queen Grill & Chill
Coral Springs, FL
09.2018 - 04.2020
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
- In charge of the second shift in store. Experienced in employee supervision, cashier duties and closing
Medical Office Assistant
Pronto Medical Care
Panama City, FL
06.2018 - 07.2018
- High school summer internship
- Shadowed staff members who provided efficient and patient centric care with high quality
Education
Bachelor of Arts - Biological And Physical Sciences
Florida Atlantic University
Boca Raton, FL12.2023
Skills
- Fully bilingual communicator (English & Spanish)
- Attentive and skilled with a patient centric approach to health care
- Quick learner with an ability to adapt to new environments
Timeline
Medical Office Assistant
Boca Pediatric Group
03.2023 - Current
Medical Office Assistant
Palms Diagnostic Imaging Center
05.2022 - 03.2023
Medical Office Assistant
Pronto Medical Care
06.2019 - 07.2021
Manager
Dairy Queen Grill & Chill
09.2018 - 04.2020
Medical Office Assistant
Pronto Medical Care
06.2018 - 07.2018
Bachelor of Arts - Biological And Physical Sciences
Florida Atlantic University