Valeria Galaviz Castorena

Dedicated customer service professional with extensive industry experience, focused on resolving customer concerns and delivering exceptional service. Charismatic and determined approach developed over four years in the field consistently surpasses customer expectations. Strong skills in effectively addressing customer needs and providing timely solutions, while fostering positive relationships. Committed to delivering outstanding service, strives to ensure customer satisfaction while maintaining a friendly and approachable demeanor. Expertise in customer service, travel coordination, and file management. Resourceful and experienced worker known for detail-oriented nature and strong organizational skills. Excels at handling multiple projects simultaneously with a high degree of accuracy. Dependable professional with good supply management, recordkeeping, and schedule coordination skills. Proficient in producing business correspondence, detailed reports, and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual, and hardworking, consistently contributes to the success of the team.