VALERIA GALLARDO
AZ
Summary
Detail-oriented and patient focused medical professional with experience in fast paced clinical settings. Skilled in appointment scheduling, electronic health records management, and Instrument Sterilization, and maintaining clean, safe clinical environments. Bilingual in Spanish with strong multitasking abilities, committed to maintaining efficient office operations and providing a welcoming space for patients while delivering high quality care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Wooten Natropathics
2025.07 - Current
- Providing exceptional customer service to patients, visitors, and staff, demonstrating professionalism and attention to detail in a busy clinical setting.
- Processed patient information and updated electronic health records for accuracy and completeness.
- Coordinated appointment scheduling to maximize provider availability and minimize patient wait times.
- Maintained inventory of medical supplies, ensuring readiness for daily operations.
- Placed laboratory tests and scan results in EMR for provider review.
- Ordered prescription refills on behalf of existing office patients.
Receptionist
Bella Vita Rehabilitation
2024.03 - 2025.07
- Answering and managing phone calls, transferring inquiries to appropriate departments, and ensuring effective communication across teams.
- Setting appointments for patients and maintaining an organized scheduling system.
- Sorting and distributing mail while keeping an efficient filing system for patient records.
- Coordinating transportation services to ensure patients arrive promptly for their appointments.
- Greeting visitors and directing them to patient rooms, creating a welcoming and efficient environment for guests and families.
- Updating Patients charts
- Assisted in the management of patient intake processes, streamlining registration for efficiency.
Sales Associate
Whoops
2023.09 - 2024.03
- Managed all aspects of the stand independently, from inventory to sales
- Engaged with customers, handled transactions, and promoted products
- Balanced multiple tasks and maintained efficiency, especially during busy periods
- Accurately managed money, counted cash, and provided correct change
- Kept track of stock, replenished supplies, and ensured product availability
Receptionist
Rejali Med Spa
2021.02 - 2023.08
- Greeted patients warmly and conducted check-in procedures for smooth reception flow.
- Completed registration and check-in procedures, input documentation, and collect applicable fees.
- Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
- Assisted doctor in small procedures
- Wrapped trays, instrument packs, and sets.
- Processed and sterilized surgical instruments following established protocols and safety standards.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
Education
High School Diploma -
Tempe High School
01.2022
Cosmetology licence - undefined
Evit
01.2022
Skills
- Customer Service
- Positive attitude
- Bilingual (Spanish)
- Multitasking
- Phone and email etiquette
- Quick Problem-solving skills
- Organization and time management skills
- Sales experience
- Inventory management
- Steam sterilization
- Instrument decontamination
Certification
- Licensed Cosmetologist
- Barbicide Certified
- FingerPrint Clearence
Timeline
Medical Office Assistant
Wooten Natropathics
2025.07 - Current
Receptionist
Bella Vita Rehabilitation
2024.03 - 2025.07
Sales Associate
Whoops
2023.09 - 2024.03
Receptionist
Rejali Med Spa
2021.02 - 2023.08
Cosmetology licence - undefined
Evit
High School Diploma -
Tempe High School