Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Valeria Guillen

Woodside,NY

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Manager

Ugly Donuts & Corndogs
06.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Hostess

Dave & Buster's
02.2022 - 05.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Associate of Science - Linguistics

Universidad De Guayaquil
Ecuador
05.2022

Skills

  • Business Administration
  • Project Management
  • Financial Management
  • Customer Relations

Certification

Certified in Food Protection, New York City Department of Health and Mental Hygiene

Languages

Spanish
Native or Bilingual
English
Full Professional
French
Elementary

Timeline

Assistant Manager

Ugly Donuts & Corndogs
06.2022 - Current

Hostess

Dave & Buster's
02.2022 - 05.2023

Associate of Science - Linguistics

Universidad De Guayaquil

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Valeria Guillen