Valeria Martinez
Pearland,TX
Summary
Consistent team player. Has 2+ years experience in customer service and experience working around children with 48 hours of observation at San Jacinto daycare and volunteering at summer school. Completed the CDEC course in summer 2023. Also recently completed Medical Office Assistant course and EKG Technician course.
Overview
2
2
years of professional experience
Work History
Clerical Assistant
A1 Reliable Towing
La Porte, Texas
11.2023 - 10.2024
- Greeted visitors and customers in a friendly, professional manner.
- Assisted with filing documents and maintaining records.
- Answered phone calls and directed them to the appropriate personnel.
- Managed incoming and outgoing mail correspondence.
Customer Service Representative
Monterrey Tire shop
Pasadena, TX
10.2022 - 09.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
Medical Office Assistant And EKG Technician -
Health Care Institute
Pasadena, TX04-2025
High School Diploma -
Dr. Kirk Lewis Career And Technical High School
06-2022
Some College (No Degree) - Child Development
San Jacinto College
Pasadena, TXSkills
- Scheduling and calendar management
- Phone reception
- Scheduling appointments
Languages
- Spanish (fluent)
- English (fluent)
Timeline
Clerical Assistant
A1 Reliable Towing
11.2023 - 10.2024
Customer Service Representative
Monterrey Tire shop
10.2022 - 09.2023
Medical Office Assistant And EKG Technician -
Health Care Institute
High School Diploma -
Dr. Kirk Lewis Career And Technical High School
Some College (No Degree) - Child Development
San Jacinto College