Valeria Martinez
Palmdale
Summary
Friendly and efficient professional with proven skills in patient scheduling, insurance verification, and front desk operations. Strong communicator with a focus on accuracy, confidentiality, and delivering excellent patient service in fast-paced healthcare settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Case Management/Front Desk Receptionist
Bartz-Altadonna Community Health Clinic
01.2017 - 01.2020
- Care Planning
- Updating/ maintaining cases
- Creating treatment plans
- Insurance eligibility
- Patient assessment
- Greeted patients warmly upon arrival
- Collecting patient information, insurance details, and necessary forms
- Handling correspondence (emails, faxes, mail)
- Insurance verification
- Collecting co-pays and outstanding balances
- Processing billing information and assisting with claims when needed
AEROSPACE MECHANIC
NORTHROP GRUMMAN
01.2019 - 11.2023
- Responsible for maintaining, repairing and inspecting aircraft
- Component Replacement in timely manner
- Logkeeping inspections/ repairs
- Adhering to strict safety protocols and compliance
Education
Pharmacy Technician
Cal Regional
Lancaster, CA06.2025
Diploma - undefined
Highland High School
Palmdale, CA06.2016
Bachelor of Science - Nursing
Nightingale College
Ogden, UT12-2027
Skills
- Customer Service
- Work Ethic
- Multitasking and prioritizing tasks in a busy environment
- Telephone Etiquette
- HIPPA Compliance
- Team Player
- Medical Terminology
- Medical Record Management
Certification
- CPR Certification
- American Heart Association
- PTCB
- Pending
LANGUAGES
Spanish
Timeline
AEROSPACE MECHANIC
NORTHROP GRUMMAN
01.2019 - 11.2023
Case Management/Front Desk Receptionist
Bartz-Altadonna Community Health Clinic
01.2017 - 01.2020
Diploma - undefined
Highland High School
Pharmacy Technician
Cal Regional
Bachelor of Science - Nursing
Nightingale College