Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valeria Martinez Abarca

Central Islip,NY

Summary

Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Retail Store Manager

GP Mobile
03.2022 - Current
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Optimized store displays and appearance via strategic merchandising.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed store organization, maintenance, and purchasing functions.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Managed inventory control, cash control, and store opening and closing procedures.

Retail Store Manager

Tcc Wireless
01.2018 - 02.2022
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Optimized store displays and appearance via strategic merchandising.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed store organization, maintenance, and purchasing functions.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Managed inventory control, cash control, and store opening and closing procedures.

Waitress

Smokey Bones Bar & Fire Grill
08.2016 - 12.2019
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Retail Sales Associate

Journeys Kidz
11.2015 - 05.2016
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.

Education

High School Diploma -

Central Islip Senior High School
Central Islip, NY
06.2016

Skills

  • Payroll Administration and Timekeeping
  • Staff Relations
  • Retail Objectives
  • Documentation Expertise
  • Profit and Loss Control
  • Manage Operations
  • Merchandising
  • Problem-Solving Strengths
  • Sales Analysis
  • Shrinkage Control
  • Accurate Money Handling
  • Customer Service

Languages

Spanish
Native or Bilingual

Timeline

Retail Store Manager

GP Mobile
03.2022 - Current

Retail Store Manager

Tcc Wireless
01.2018 - 02.2022

Waitress

Smokey Bones Bar & Fire Grill
08.2016 - 12.2019

Retail Sales Associate

Journeys Kidz
11.2015 - 05.2016

High School Diploma -

Central Islip Senior High School

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Valeria Martinez Abarca