Valeria Montero
Charlotte,NC
Summary
Creative, centered student looking for a position to utilize organized detail skills in events. Quick learner. Prioritize responsibilities, with social skills, and can stand up as a leader when needed. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in maintaining a clean, organized workspace. Safety-conscious, with a strong work ethic, and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
4
4
years of professional experience
Work History
Team Member- Sales
Spectrum Hornets Sports & Entertainment Fanshop
Charlotte, NC
08.2023 - Current
- Provide guest service at the Hornets Fan Shop and various retail kiosks in Spectrum Center
- Cashiering, merchandising, greeting, and general store/kiosk upkeep primarily on Hornets game nights
- Work basketball games as well as concerts, and other non-Charlotte Hornet events
- Oversee merchandise operations for concerts and non-Charlotte Hornets events, handling display setup/breakdown and coordinating with the tour manager to ensure effective inventory management
Bar Back
U.S Open Golf Championship
Pinehurst, NC
07.2024 - 07.2025
- Assisted in inventory management, tracking usage, and ordering supplies as needed.
- Restocked bar with necessary supplies, including liquor, beer, wine, and mixers.
- Removed empty bottles and trash, keeping work areas clear and sanitary.
- Restocked ice and prepared garnishes for drinks.
- Managed ice supply, ensuring bars were adequately stocked throughout shifts.
Special Events Student Assistant
Johnson & Wales University
Charlotte, NC
12.2023 - 04.2024
- Organized student events such as open houses, orientation sessions, private cooking classes, private dinners, and guest lectures.
- Assisted administrative personnel, professors, and chefs in providing culinary equipment for events.
- Created floor plans for university and private events.
- I worked and prepared WSET and recreational cooking classes for locals in Charlotte.
Crew Member
Tropical Smoothie Cafe
Cameron, NC
08.2021 - 01.2022
- Oversaw the cashier, cook, and smoothie maker.
- Maintained safe food handling practices to prevent germ spread.
- Informed customers about daily specials in an engaging manner.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Assembled and served meals according to specific guest requirements.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
BS - Hospitality Management
Johnson & Wales University
Charlotte, NC12.2025
Skills
- Customer service
- Self-motivated
- Patient
- Problem Solving
- Team Worker
- Cleanliness maintenance
- Fast-paced environment
- Efficient multitasking
- Able to create BEOs
- Food and Beverage operations
Languages
Spanish
Native/ Bilingual
Affiliations
- Johnson & Wales Residential Life Assistant
2024-Current
Education Related Courses
- The Business of Event Management (Spring 2024)
Completed a comprehensive course covering event planning, research, and organize to deliver a university event for all students. Learned to create banquet event orders, event coordination, equipment setup and breakdown.
- Advanced Event Production: Special Events (Fall 2024)
Focused on a high-level event production, including logistics, risk management, decor, venue selection,and timeline development . Created an event towards high school students who were passionate in learning about the hospitality and culinary industry. Gained hands-on experience in organizing and executing a successful event.
Timeline
Bar Back
U.S Open Golf Championship
07.2024 - 07.2025
Special Events Student Assistant
Johnson & Wales University
12.2023 - 04.2024
Team Member- Sales
Spectrum Hornets Sports & Entertainment Fanshop
08.2023 - Current
Crew Member
Tropical Smoothie Cafe
08.2021 - 01.2022
BS - Hospitality Management
Johnson & Wales University
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