Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valeria Montes

Houston,TX

Summary

Dynamic and self-motivated professional with a strong work ethic, experienced 5+ consistently achieving high customer satisfaction. Well at Adapting in thriving fast-paced environments while effectively communicating and addressing customer needs. Passionate about delivering exceptional service and quality.

Overview

7
7
years of professional experience

Work History

Personal Shopper/ Sfs worker

Walmart
Houston, TX
03.2023 - Current
  • Constantly having to meet deadlines with customers' online orders.
  • Placing completed orders in their right temperatured area after you have correctly labeled their tote.
  • Consistently lifting heavy totes and walking is a fast paced motion most of the time.
  • Maintained high satisfaction rating from customers by picking the right substitutions and choosing the best quality food.
  • Memorized the store's layout for a fast and more effective pickwalk.
  • Fulling online orders placed at our website by picking items from the store's shelves, packing them in boxes and placing them on pallets, warping them up, and moving them to the fedex truck to be shipped out to the customers.

Cashier/Sales floor associate

TJX Companies
Houston, TX
01.2021 - 03.2022
  • Stocked merchandise in their correct location while organizing and maintaining a clean environment on the sales floor.
  • Greeting customers with a smile and helping them with their needs.
  • Help check out customers while also answering questions about store policy and addressing the customer concerns.
  • Maintained a balanced cash drawer to record transactions correctly at the each of each shift.
  • Handled multiple payment methods.

Sales Associate

Gymboree
Houston, TX
09.2018 - 04.2019
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Worked on stocking and displaying merchandise as the company wanted us to by following the seasonal planner as it is shown.
  • Assisted in markdowns, re-ticketing, and damaged item processing.

Education

Elsik High School
12601 High Star Dr, Houston, TX 77072
05-2018

Skills

  • Self-motivated
  • Strong work ethic
  • Inventory management
  • Order fulfillment
  • Customer service
  • Time management
  • Effective communication
  • Fast-paced environment

Timeline

Personal Shopper/ Sfs worker

Walmart
03.2023 - Current

Cashier/Sales floor associate

TJX Companies
01.2021 - 03.2022

Sales Associate

Gymboree
09.2018 - 04.2019

Elsik High School

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