Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Valeria Navarrete

Elizabeth

Summary

Dynamic customer service professional skilled in creating memorable guest experiences and maintaining high standard of service. Proven ability to manage guest interactions efficiently, ensuring seamless experience. Committed to team collaboration and adapting to dynamic environments, with focus on communication and problem-solving.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Host

Del Porto Ristorante
04.2025 - Current


  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Sales Associate

MARA COLLECTION
01.2021 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.

Education

Phlebotomist Assistant -

ACE HealthCare Training Institute
Union, NJ
12-2024

High School Diploma -

Lideres School
Cali, Colombia
01-2017

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Guest relations

Certification

Phlebotomy Assistant

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Host

Del Porto Ristorante
04.2025 - Current

Sales Associate

MARA COLLECTION
01.2021 - 12.2022

Phlebotomist Assistant -

ACE HealthCare Training Institute

High School Diploma -

Lideres School

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