Valeria Pina
Astoria ,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Sales Associate
Follett Higher Education Group
08.2021 - 12.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Hostess
Fabiane's
06.2020 - 07.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with POS terminal for reservations, accomodations and wait times.
Warehouse Associate
Amazon Flex
12.2019 - 06.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Performed inventory control, such as counting, and stocking merchandise.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
Education
Associate of Applied Science - Fashion Merchandising
Nassau Community College
Garden City, NY06.2023
Skills
- Time Management
- Teamwork and Collaboration
- Customer Service
- Cash Register Operation
- POS Systems and Ordering Platforms
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Follett Higher Education Group
08.2021 - 12.2022
Hostess
Fabiane's
06.2020 - 07.2021
Warehouse Associate
Amazon Flex
12.2019 - 06.2020
Associate of Applied Science - Fashion Merchandising
Nassau Community College