Summary
Overview
Work History
Education
Skills
Timeline

Valeria Quinones

Wenatchee,WA

Summary

Efficient Hostess with exceptional knowledge of best-in-class customer service protocols. Personable and proactive worker with history of maintaining professionalism and excellent service in busy, high traffic times. Successful at working closely with servers to uphold standards of service.

Overview

2
2
Languages
2
2
years of post-secondary education
1
1
year of professional experience

Work History

Restaurant Hostess

Om's Coooking
Wenatchee, WA
09.2020 - 10.2020
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.

Volunteer

Central Washington Hospital & Clinics Campus
Wenatchee, WA
02.2020 - 03.2020
  • Restocked supplies and filed paperwork to satisfy department leadership requests.
  • Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
  • Greeted incoming office visitors, answered questions and directed individuals to office locations.

Restaurant Waitress

Adrian's Cuisine
Wenatchee, WA
10.2018 - 08.2019
  • Greeted and maintained relationships with regular customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.

Education

Diploma -

Wenatchee High School, 1101 Millerdale Ave, Wenatchee, WA 98801
08.2018 - Current

Skills

Cash register operations

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Timeline

Restaurant Hostess - Om's Coooking
09.2020 - 10.2020
Volunteer - Central Washington Hospital & Clinics Campus
02.2020 - 03.2020
Restaurant Waitress - Adrian's Cuisine
10.2018 - 08.2019
Wenatchee High School - Diploma,
08.2018 - Current

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Valeria Quinones