Valeria Sanchez
Long Pond,PA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at La Tolteca Mexican Restaurant. Proven ability to increase sales through effective upselling techniques while maintaining a clean and welcoming environment. Bilingual in Spanish and English, adept at thriving under pressure and fostering relationships with costumers for enhanced satisfaction.
Overview
2
2
years of professional experience
Work History
Server
La Tolteca Mexican Restaurant
Bartonsville, PA
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Checked guests' identification before serving alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Education
High School Diploma -
East Stroudsburg High School South
East Stroudsburg, PA07.2022
Skills
- Strong work ethic
- Exceptional customer service
- Good work under pressure
- Sales techniques
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
La Tolteca Mexican Restaurant
05.2023 - Current
High School Diploma -
East Stroudsburg High School South