Valerie Anderson
Anchorage,AK
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
PNA III
Alaska Psychiatric Institute
Anchorage, AK
01.2022 - 12.2023
- Provided emotional support to patients with mental illness.
- Assisted in the implementation of individualized treatment plans for each patient.
- Ensured a safe environment for all patients by monitoring their behaviors closely and intervening when necessary.
- Observed patients during meals, leisure times, and other activities to ensure safety and well-being.
- Provided crisis intervention services when needed.
- Communicated effectively with individuals who have difficulty expressing themselves verbally or through written language.
- Promoted patient safety, monitoring environment and behaviors to proactively identify concerns.
- Assisted patients in accomplishing activities of daily living skills (ADLs).
Site Manager- Alaska Psychiatric Institute
Signal88
Anchorage, AK
12.2019 - 01.2021
- Evaluated 15 employee's performance and provided positive feedback, corrective action plans, or merit awards for superior performance
- Provided Shows of Support and MANDT holds for 80+ Patients
- Established rapport and strong relationships with 100+ company staff and 80+ patients
- Identified problems and developed successful solutions.
Sales Associate
Brown Jug
Anchorage, AK
01.2019 - 12.2020
- Serviced over 1000 customers with great customer service
- Resolved 25% of the customer complaints using effective communication and conflict management skills combined
- Developed customer base by connecting with over 50% of customers per day
- Improved revenue by bringing in new customers and continuously providing new promotions ideas.
Production Supervisor
Walmart
Anchorage, AK
08.2018 - 01.2020
- Managed 12 employees' personnel needs, including setting schedules and tracking time for accurate payroll
- Achieved a 90% safety record, by removing hazards and encouraging safe behaviors
- Served customers by going above-and-beyond to offer exceptional support for all needs
- Controlled production targets through organized schedules and careful management of priorities.
Compliance Officer
Alaska Pretrial Services
Anchorage, AK
10.2011 - 05.2018
- Strengthened 25% of investigations with evidence collected, including documentation, digital records, and personnel statements
- Achieved knowledge of compliance issues and laws by participating in seminars, conducting research, and monitoring 50+ Defendants on ankle monitors
- Completed detailed reports showing evidence of compliance issues and recommending corrective actions
- Handled multi-line phones daily
- Maintained account payable record for 50+ clients
- Performed daily filing and organization of 50+ clients.
Education
Associate Degree - Criminal Justice
University of Phoenix
05.2011
Certificates < 2 yrs. - Career Academy Certified Medical Assistant: National Certified Medical Associate
Career Academy
Skills
- Management
- Time management
- Microsoft Office
- Communication
- Customer relations
- Problem Solving
- Leadership
- Active Listening
- Team Work
- Cultural Awareness
Hobbies and Interests
- Camping
- Watching TV shows that deal with the medical field.
- Foreign Language: studying Latin for 4 years for knowledge in medical field. to obtain a medical career.
- Travel: Planned and Executed trip across 10 states to learn diverse ways of living.
Certification
- TAPS Certified
Affiliations
- Crowd Management
Timeline
PNA III
Alaska Psychiatric Institute
01.2022 - 12.2023
Site Manager- Alaska Psychiatric Institute
Signal88
12.2019 - 01.2021
Sales Associate
Brown Jug
01.2019 - 12.2020
Production Supervisor
Walmart
08.2018 - 01.2020
Compliance Officer
Alaska Pretrial Services
10.2011 - 05.2018
Associate Degree - Criminal Justice
University of Phoenix
Certificates < 2 yrs. - Career Academy Certified Medical Assistant: National Certified Medical Associate
Career Academy
- TAPS Certified
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