Valerie Aviles M
Peabody,MA
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 10 years.
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in EPIC.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Davis Square Family Practice
11.2019 - 12.2022
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Prepared and processed patient referrals and transfer requests.
- Performed various administrative tasks by filing, copying and faxing documents.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Processed medical insurance claims and payments.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Receptionist
Psychiatric Associates
04.2013 - 04.2014
- Greet and schedule patients and visitors
- Answering and routing calls
- General bookkeeping & billing
Externship
Brigham and Woman Hospital
01.2014 - 03.2014
- Monitor patients respiratory activity
- Monitor blood pressure and blood glucose levels in response to medical administration
- Test vitals
- Measure an average of 30 patients weight, height, body temperature, pulse rate and blood pressure daily
- Prepare patient charts, preadmissions and consent forms as necessary
Legal Assistant
Choi and Mendezes Law Offices
03.2010 - 01.2013
- Review disclosures (Police reports and DUI reports) and enter client discrepancies
- Collect, Sort, Distribute, and prepare mail and ez messenger pickups
- File, organize, and maintain court documents and case files
- Receive payments and record receipts for services
- Schedule appointments, interviews, and consultations
- Prepare and file legal documents such as pleadings, motions, and pretrial agreements with court clerks
Education
Medical Assistant Certification -
The Salter School
Malden, MA01.2014
Skills
- Medical Assisting
- Bilingual – Fluent Spanish
- Organized
- Detail oriented
- Motivated
- Reliable / Responsible
- Initiative-taking
- Medical receptionist experience
- Patient check-in and check-out
- Reminder calls
- Appointment management
- EMR / EHR
- Medical office administration
- Insurance verifications
- Co-payment collection
- Multitasking Abilities
- Reliability
- Detail Oriented
- Office Administration
- Schedule patients
Certification
Certified Medical Assistant (AAMA), 03/01/14 - Present
Accomplishments
- Achieved efficiency through effectively helping with completing task.
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant/Receptionist
Davis Square Family Practice
11.2019 - 12.2022
Externship
Brigham and Woman Hospital
01.2014 - 03.2014
Receptionist
Psychiatric Associates
04.2013 - 04.2014
Legal Assistant
Choi and Mendezes Law Offices
03.2010 - 01.2013
Certified Medical Assistant (AAMA), 03/01/14 - Present
Medical Assistant Certification -
The Salter School
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