Valerie Brakhage
Columbus,OH
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security/Visitor Experience Supervisor
COLUMBUS MUSEUM OF ART
12.2023 - 03.2024
- Maintained a peaceful environment for guest comfort and safety while
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Provided prompt assistance and guidance to museum visitors, ensuring their satisfaction
- Provided prompt and professional assistance for calls and emails from various departments.
T-Mobile Mobile Expert
T-Mobile
01.2023 - 06.2023
- Sold phones, phone plans, home internet, tablets, and accessories
- Assisted customers with software issues on various devices
- Maintained customer service etiquette.
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
Retail Associate and Baker
Frost Bake shop
06.2022 - 10.2022
- Managed multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail
- Assisted customers in person and over the phone in a polite and timely manner
- Baked and decorated products with consistent quality
- Maintained a clean and organized work area, adhering to food safety and sanitation guidelines.
Barista, Baker, Line Cook
Belltower Coffee Shop
01.2021 - 05.2022
- Kept machinery operational and in good condition
- Prepared customized beverages based on customer preferences
- Prepared an assortment of cooked dishes by order
- Baked a variety of baked goods by recipe
- Provided customer service in person and on phone.
- Maintained a clean and organized workspace for optimal productivity and safety.
Retail Associate
TJ Maxx
11.2019 - 12.2020
- Organized merchandise on shelves
- Designed visually appealing product displays
- Kept sales floor tidy and clean.
Clicklist Associate
Kroger
10.2018 - 10.2019
- Gathered customer orders
- Provided customer service in person and on phone
- Loaded customer orders into their vehicles.
Education
Bachelor of Fine Arts -
University of Memphis
Memphis, TN05.2022
Skills
- Time management
- Organization
- Excellent communication
- Customer service and sales
- Phone etiquette
- Barista Experience
- Restaurant experience
- Teamwork
- Attention to detail
- Cash register
Certification
CPR Certification, 01/01/24, 01/01/26
Timeline
Security/Visitor Experience Supervisor
COLUMBUS MUSEUM OF ART
12.2023 - 03.2024
T-Mobile Mobile Expert
T-Mobile
01.2023 - 06.2023
Retail Associate and Baker
Frost Bake shop
06.2022 - 10.2022
Barista, Baker, Line Cook
Belltower Coffee Shop
01.2021 - 05.2022
Retail Associate
TJ Maxx
11.2019 - 12.2020
Clicklist Associate
Kroger
10.2018 - 10.2019
Bachelor of Fine Arts -
University of Memphis
CPR Certification, 01/01/24, 01/01/26
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