Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security/Visitor Experience Supervisor
COLUMBUS MUSEUM OF ART
12.2023 - 03.2024
Maintained a peaceful environment for guest comfort and safety while
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Provided prompt assistance and guidance to museum visitors, ensuring their satisfaction
Provided prompt and professional assistance for calls and emails from various departments.
T-Mobile Mobile Expert
T-Mobile
01.2023 - 06.2023
Sold phones, phone plans, home internet, tablets, and accessories
Assisted customers with software issues on various devices
Maintained customer service etiquette.
Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
Retail Associate and Baker
Frost Bake shop
06.2022 - 10.2022
Managed multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail
Assisted customers in person and over the phone in a polite and timely manner
Baked and decorated products with consistent quality
Maintained a clean and organized work area, adhering to food safety and sanitation guidelines.
Barista, Baker, Line Cook
Belltower Coffee Shop
01.2021 - 05.2022
Kept machinery operational and in good condition
Prepared customized beverages based on customer preferences
Prepared an assortment of cooked dishes by order
Baked a variety of baked goods by recipe
Provided customer service in person and on phone.
Maintained a clean and organized workspace for optimal productivity and safety.