Valerie Bravo
Vacaville,CA
Summary
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Elica Health Centers
08.2025 - Current
- Assisted in patient intake by collecting medical histories and verifying insurance information.
- Coordinated scheduling for patient appointments, ensuring optimal workflow for healthcare providers.
- Administered medications and vaccinations under physician supervision, adhering to safety protocols.
- Managed electronic health records to maintain accuracy and confidentiality of patient information.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Prepared lab specimens for diagnostic evaluation.
Receptionist Clerk
Norms Hytech Auto
01.2022 - 05.2025
- Assisted customers with inquiries, providing accurate information about services and products.
- Processed payments and handled cash transactions accurately to enhance financial integrity.
- Collaborated with service team to ensure timely communication of vehicle status updates to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Coordinated appointment scheduling, optimizing staff availability and customer convenience.
- Maintained organized records of transactions and customer interactions for future reference.
Seasonal Tax Assistant
Specialty Tax
03.2024 - 05.2024
- Collaborated with senior tax professionals to enhance process efficiencies and streamline workflows.
- Collaborated with team members to complete complex tax returns accurately and efficiently.
- Safeguarded client confidentiality while handling sensitive financial information during the preparation process.
- Maintained strong client relationships by providing personalized support, addressing concerns promptly and professionally.
- Provided exceptional customer service through clear communication and responsiveness, resulting in high levels of client retention.
- Maintained Inventory records
Education
Clinical Medical Assistant -
Cal Regional
Vacaville, CA05-2025
High School Diploma -
Elise Buckingham Charter Academy
Vacaville 06-2023
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Experienced in medical terminology usage
- Vital sign monitoring
- Patient-focused care
- CPR
- Appointment setting
- Patient flow management
- AMCA Certificate
- Fluent in [Spanish]
- Telephone skills
- Teamwork and collaboration
- Expertise in Epic systems
- Willingness to learn
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Elica Health Centers
08.2025 - Current
Seasonal Tax Assistant
Specialty Tax
03.2024 - 05.2024
Receptionist Clerk
Norms Hytech Auto
01.2022 - 05.2025
Clinical Medical Assistant -
Cal Regional
High School Diploma -
Elise Buckingham Charter Academy