Summary
Overview
Work History
Skills
Timeline
Generic

Valerie Steward

Wentzville,MO

Summary

Dynamic professional with a proven track record at Barnes Jewish St. Peters Hospital, excelling in patient care and emergency response. Adept at appointment scheduling and conflict resolution, I bring strong communication skills and attention to detail, ensuring high-quality service and support in fast-paced environments. Committed to enhancing team performance and patient satisfaction.

Overview

12
12
years of professional experience

Work History

Secretary

O'Fallon Sewer Service
O'Fallon, Missouri
05.2022 - Current
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Scheduled and distributed jobs to employees

Patient Care Technician

Barnes Jewish St. Peters Hospital
St.Peters, MO
05.2021 - 05.2022
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Responded quickly in emergency situations by providing appropriate measures.
  • Provided direct patient care and assistance to healthcare team members.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.

Assistant Manager

Taco Bell
Wentzville, Missouri
05.2014 - 06.2021
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Collaborated with management on developing strategic plans for achieving business goals.

Crew Member

Jack in the Box
Wentzville, MO
05.2013 - 05.2014
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Prepared food items

Skills

  • Appointment scheduling
  • Customer service
  • Conflict resolution
  • Communication skills
  • Attention to detail
  • Adaptability

Timeline

Secretary

O'Fallon Sewer Service
05.2022 - Current

Patient Care Technician

Barnes Jewish St. Peters Hospital
05.2021 - 05.2022

Assistant Manager

Taco Bell
05.2014 - 06.2021

Crew Member

Jack in the Box
05.2013 - 05.2014

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Valerie Steward