Valerie C. Mills
St. Petersburg
Overview
10
10
years of professional experience
Work History
Server
Cross Creek Steakhouse
02.2025 - 08.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Impaired Inmate Assistant
Fla Women’s Reception Ctr
01.2023 - 01.2025
- Assists physically impaired inmate with daily living tasks such as personal hygiene, meals, and transporting to all callouts and other internal moves.
- Assist with mail and laundry pick-up.
- Responsible for general janitorial services in the living quarters and follows universal precautions for bloodborne pathogens and in handling and disposal of biohazardous waste.
- Performs other related duties a required.
- Housekeeping
- General cleaning of the building and keeping it maintained and in good condition.
- Sweep, and mop floors, clean, and stock restrooms.
- Clean up spills with appropriate equipment, perform minor repairs.
- Collect and dispose of trash, keep cleaning supplies in stock.
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures, mix detergents in containers to prepare cleaning solutions, according to specifications.
- Library Aide
- Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas.
- Open and close the library during specified hours and secure library equipment, such as computers and audio-visual equipment.
- Locate library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures, enter and update patrons' records on computers.
Canvasser
Home Performance Alliance
01.2020 - 01.2022
- Visit residential areas to introduce Home Performance Alliance's products and services to homeowners.
- Identify and qualify potential customers interested in home improvement projects.
- Provide information about HPA's offerings, answer questions, and schedule appointments for sales consultations.
- Gather and record customer information accurately.
- Maintain contact with potential customers to nurture leads and ensure follow-up appointments.
- Work closely with the sales team to ensure smooth handoff of leads.
Server/Hostess
Chili’s
01.2018 - 01.2018
- Take food and drink orders from customers accurately and with a positive attitude.
- Enter orders into computers for transmittal to kitchen staff.
- Engaged with customers in a friendly manner.
- Knowledge of the menu, with the ability to make suggestions.
- Ensure tables are enjoying their meals and take action to correct any problems and collect payments.
Crew Member
McDonald’s
01.2018 - 01.2018
- Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
- Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
- Use specific kitchen machinery such as ice cream dispensers, blenders, and coffee machines to create customized hot and cold beverages to customers’ preferences.
- Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping, and mopping floors, washing, and sanitizing kitchen utensils, and servicing restrooms.
Sales
Vista Media
01.2016 - 01.2017
- Stay updated on market trends, property values, and neighborhood developments and evaluate similar properties to determine a fair market price.
- Use online platforms, social media, and traditional methods to advertise properties and present properties in the best light to attract potential buyers.
- Help clients find properties that meet their needs and budget.
Education
Job/Life Skills
Operation New Hope Ready4Work
General Education Diploma - undefined
Tarpon Springs High School
Skills
- POS Software
- Conflict Resolution
- Effective Communication
- Time Management
- Memorization
- Professionalism
Timeline
Server
Cross Creek Steakhouse
02.2025 - 08.2025
Impaired Inmate Assistant
Fla Women’s Reception Ctr
01.2023 - 01.2025
Canvasser
Home Performance Alliance
01.2020 - 01.2022
Server/Hostess
Chili’s
01.2018 - 01.2018
Crew Member
McDonald’s
01.2018 - 01.2018
Sales
Vista Media
01.2016 - 01.2017
Job/Life Skills
Operation New Hope Ready4Work
General Education Diploma - undefined
Tarpon Springs High School