Valerie Coats
Denver,CO
Summary
Dedicated and experienced Medical Records Director with over 20 years in long-term care and healthcare operations. Adept in ICD-10 coding, HIPAA compliance, EMR/EHR systems, insurance and hospice portals, and employee training. Proven track record in maintaining regulatory standards, streamlining workflows, and mentoring both clinical staff and medical interns. Experienced in working within a 140-bed facility that includes a secured memory care unit and rehabilitation unit.
Medical records management professional with strong expertise in maintaining and organizing patient data, ensuring compliance with healthcare regulations, and improving record-keeping systems. Known for fostering teamwork and adapting to evolving requirements, consistently delivering reliable results. Skills include data integrity, regulatory adherence, and process optimization, valued for reliability and flexibility in dynamic environments.
Overview
25
25
years of professional experience
Work History
Medical Records Director
Mountain Vista Senior Living Community
01.2006 - Current
- Oversee complete medical records lifecycle in a 140-bed facility with locked memory care and short-term rehab units.
- Ensure compliance with HIPAA regulations and state/federal guidelines.
- Participate weekly in Skilled Meetings to review resident medical status, diagnostics, and care progressions.
- Perform detailed clinical reviews to support MDS assessments and insurance authorizations.
- Lead Triple Check meetings to verify billing accuracy for skilled services.
- Support facility QAPI initiatives by tracking trends, coordinating audits, and contributing to performance improvement plans.
- Train new RN and LPN staff in admission and discharge procedures.
- Mentor college interns through Denver-based job training programs.
- Administer EHR/EMR platforms and troubleshoot access or record issues.
Medical Coding Assistant
Mountain Vista
02.2000 - 02.2006
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Coded new admissions ICD-10 CM
- Updated patient charts throughout long term stay.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Education
High School Diploma -
West High
Denver, CO05-1991
Skills
- ICD-10 Coding
- CHCA Updates
- HIPAA Compliance
- Medical Records Management
- EHR Systems
- EMR Systems
- HealthELink
- Epiccare
- Trident care
- Health care Portals
- MDS Support
- QAPI
- Quality Assurance
- Performance Improvement
- Triple Check Process
- Skilled Billing Accuracy
- Medical Reviews
- Diagnostic Reviews
- Progress Tracking
- Microsoft Office
- IT Troubleshooting
- Staff Onboarding
- Internship Support/ Training
- Job Program Mentorship
- Medical coding certification
- Clinical documentation
- Records analysis
Additional Notes
- Fully trained through hands-on real-world experience
- Known for reliability, flexibility, and long-standing commitment to resident care and team collaboration
- 20+ years of progressive healthcare experience in a single facility
Professional Development
- CHCA ICD-10 Coding Courses (Ongoing updates)
- In-service training in QAPI, record audits, Triple Check process, and EHR management
Timeline
Medical Records Director
Mountain Vista Senior Living Community
01.2006 - Current
Medical Coding Assistant
Mountain Vista
02.2000 - 02.2006
High School Diploma -
West High
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