Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valerie Colmenares

Long Beach,CA

Summary

Dynamic and guest-focused professional with proven expertise in guest satisfaction and safe food handling, honed at renowned establishments including Disneyland Park. Excelled in creating welcoming environments and addressing customer needs with efficiency. Adept at special event coordination and allergy awareness, consistently enhancing dining experiences. Demonstrated ability to manage high-pressure situations, ensuring guest delight and operational excellence.

Overview

3
3
years of professional experience

Work History

Food and Beverage Server

Disneyland Park
02.2024 - Current
  • Entered orders accurately to produce finalized checks and attain correct payments from guests.
  • Greeted guests warmly to foster welcoming environment.
  • Addressed and handled customer complaints in polite and professional manner.
  • Memorized dynamic menu options to accurately relay offerings to guests.
  • Remained focused, calm and professional during peak rush hours.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Served food and beverages promptly with focused attention to customer needs.

Server/Restaurant Hostess

Taco Shore
03.2021 - 01.2024
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.

Education

High School Diploma -

Wilson High School
4400 E 10th Street Long Beach, CA 90804
06.2024

Skills

  • Sanitation
  • Guest satisfaction
  • Guest service
  • Safe Food Handling
  • Special Event Coordination
  • Food Running
  • Table Setting
  • Table Bussing
  • Supply Restocking
  • Cash Handling
  • Front-of-house display creation
  • Allergy awareness

Languages

Spanish
Professional Working

Timeline

Food and Beverage Server

Disneyland Park
02.2024 - Current

Server/Restaurant Hostess

Taco Shore
03.2021 - 01.2024

High School Diploma -

Wilson High School

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Valerie Colmenares