Valerie Curtis
Lake Worth,FL
Summary
I am pleased to submit my resume for your consideration for the nursing program. I am determined to get accepted and complete the program within the next couple of years. I know I have always thrived in dynamic work environments under pressure. I excel in maintaining composure under stress and delivering high-quality results. I am highly motivated and committed to achieving excellence in all tasks I undertake. I approach my work with dedication, attention to detail, and a drive to exceed expectations. I possess great problem-solving skills, allowing me to quickly identify the situation and adapt accordingly.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Anuttara Yoga Shala
01.2020 - 01.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Trained new team members on company procedures, customer service and issue resolution.
- Entered and updated sensitive customer information during check-ins and room changes.
- Sorted and delivered mail and packages upon arrival to correct staff members.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Server
Salt7
01.2020 - 01.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Sales Representative
North Lily
11.2014 - 01.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Collaborated with cross-functional teams to identify and address customer needs.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
Babysitter
Karen Herard
08.2014 - 01.2018
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Communicated with parents regarding children's progress and development, raising any issues.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted children with homework assignments and special projects across different subjects.
Education
Associate of Science - Nursing
Keiser University
Fort Lauderdale, FL04.2025
High School Diploma -
Park Vista Community High School
Lake Worth, FL05.2014
Skills
- Availability Record Keeping
- Sorting and Labeling
- Visitor and Customer Relations
- Customer Assistance
- Corrective Actions
- Food Sales and Promotion
- Server Training
- Sales Techniques
- Natural Leadership
Certification
- Certified Yoga Instructor
Timeline
Front Desk Receptionist
Anuttara Yoga Shala
01.2020 - 01.2022
Server
Salt7
01.2020 - 01.2022
Sales Representative
North Lily
11.2014 - 01.2021
Babysitter
Karen Herard
08.2014 - 01.2018
Associate of Science - Nursing
Keiser University
High School Diploma -
Park Vista Community High School
- Certified Yoga Instructor
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