Valerie Martinez

• Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
• Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
• Trained team members in successful strategies to meet operational and sales targets.
• Effectively coached team members to reach weekly and monthly sales goals.
• Analyzed sales data to set quotas and assess potential areas of growth.
• Promoted exceptional customer service by engaging clients on sales floor.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Mentored team members to enhance professional development and accountability in workplace.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

• Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
• Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
• Researched developing trends to stay updated with new ideas and marketing practices.
• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
• Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.• Researched developing trends to stay updated with new ideas and marketing practices.Boosted brand awareness and generated leads while managing internal and external marketing campaigns andprograms.Generated sponsorships with related and partnering entities to enhance marketing objectives.
  Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
  Developed creative presentations, trend reports, kitted assets, and product data sheets.
  Created and managed social media campaigns to increase brand engagement.
  Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  Conducted market research to identify new opportunities and target markets.
  Continually maintained and improved company's reputation and positive image in markets served.
  Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  Executed comprehensive marketing plans that consistently achieved targets for increased revenue.Devised content strategy to effectively engage target audiences.
  Coordinated with design and media teams to develop high-quality creative assets.
  

• Provided positive first impressions to welcome existing, new, and potential customers.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Generated new sales leads to achieve and exceed monthly sales goals.
• Trained new employees on customer service, money handling and organizing strategies.
• Answered customer questions about sizing, accessories, and merchandise care.
• Managed returns, exchanges and refunds in accordance with store policy.

• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Set and achieved company defined sales goals.

• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor:
• Informed customers of promotions to increase sales productivity and volume.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.