Valerie Diaz
Loxahatchee Groves
Summary
Experienced Bartender with 10 years in the bar industry, skilled in crafting diverse beverages and maintaining a clean workspace. Expertise in managing high-volume customer interactions and delivering prompt service. Proficient in inventory management and cash handling, effectively minimizing waste and errors.
Overview
9
9
years of professional experience
Work History
Bartender
Lucky Shuck
Jupiter
06.2025 - Current
Event Coordinator
Harmon Consulting group
West palm beach
02.2017 - Current
- Managed multiple events simultaneously, ensuring all logistical requirements met for seamless execution.
- Created and maintained event budgets, timelines, and vendor orders to ensure financial accuracy and operational efficiency.
- Established and maintained good working relationships with venue managers and suppliers.
- Hired, trained, and supervised volunteers and support staff for events.
- Delivered outstanding customer service to enhance client satisfaction and foster loyalty. with the ability to handle difficult situations diplomatically.
- Utilized POS systems effectively for processing sales and managing inventory, cash handling, and inventory management.
- Experienced in setting up bars prior to events and services according to client requirements.
- Developed streamlined processes for bar operations, enhancing service flow and supporting profitability.
- Applied knowledge of food safety regulations to promote safe alcohol service practices. related to alcohol service.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Demonstrated ability to lead and motivate a team of bartenders in a high-pressure environment.
Bartender
Sailors Return
Stuart
09.2023 - 09.2024
- Engaged customers with friendly demeanor, fostering a welcoming atmosphere that enhanced their experience.
- Ensured customer satisfaction through attentive and responsive service.
- Connected with customers through an engaging and approachable demeanor.
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
- Developed extensive knowledge of beer, wine, spirits, cocktails and other beverages to ensure accuracy when taking orders.
- Managed multiple tasks simultaneously in fast-paced environment to ensure efficient service delivery.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Trained new staff on proper bartending techniques including mixing drinks, pouring beer, stocking liquor shelves and handling cash transactions.
- Collaborated effectively with colleagues to achieve team goals and enhance service delivery.
- Managed challenging customer interactions with patience and professionalism to resolve issues.
- Utilized problem solving skills to resolve customer complaints in a courteous manner.
- Ensured compliance with alcohol service regulations by monitoring guest consumption and behavior.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Met deadlines and fulfilled responsibilities to support smooth bar operations.
- Conveyed information to customers and team members in a straightforward manner to ensure understanding.
- Developed strong working relationships with customers and staff.
- Adhered to all company policies and procedures regarding alcohol consumption and serving laws.
- Maintained accurate records of inventory used for daily operations such as liquors, beers, wines and mixers.
Lead Bartender
Pirates Cove Resort
Stuart
07.2021 - 09.2024
Education
Webber International University
Lake Wales, FL07-2026
BACHELOR OF SCIENCE (B.S.) - NURSING CANDIDATE
Keiser university
Port St. Lucie, FloridaSkills
- Event promotion
- Event logistics
- Vendor negotiation
- Budget management
- Customer service
- Customer engagement
- Hospitality service expertise
- Effective communication
- Collaborative teamwork
- Conflict resolution
- Multitasking abilities
- Highly reliable
Timeline
Bartender
Lucky Shuck
06.2025 - Current
Bartender
Sailors Return
09.2023 - 09.2024
Lead Bartender
Pirates Cove Resort
07.2021 - 09.2024
Event Coordinator
Harmon Consulting group
02.2017 - Current
Webber International University
BACHELOR OF SCIENCE (B.S.) - NURSING CANDIDATE
Keiser university