Valerie Dionne

CORE COMPETENCIES
• Clinical Leadership & Program Development
• Regulatory Compliance (BBS, SB221)
• Quality Assurance & Risk Mitigation
• Workforce Development & Academic Partnerships
• Strategic Collaboration & Regional Influence

PROFESSIONAL EXPERIENCE
Kaiser Permanente Behavioral Health Training Institute | Clinical Program Manager | 2022–Present
• Provide centralized leadership for 25 clinical supervisors, indirectly impacting 150 clinicians to ensure clinical quality and compliance.
• Drive quality assurance initiatives including live observations, competency evaluations, and Feedback Informed Care fidelity, improving outcomes and reducing net loss.
• Lead two Behavioral Health Training Institute teams, overseeing program development, orientation design, and training delivery for multiple cohorts.
• Serve on Regional Eating Disorder Work Group, shaping care standards and workflows across Southern California.
• Partner with local clinical managers and MHSA academic partners to advance standardization and workforce development.
• Oversee practicum experience for Mental Health Scholars through direct engagement, live supervision observations, and ongoing evaluation of clinical supervisors.
• Collaborate with senior leadership to mitigate risk, ensure compliance, and develop quality review processes.

Kaiser Permanente Department of Outpatient Psychiatry | Psychiatric Social Worker & Training Director | 2001–2022
• Directed Social Work Training Program, supervising MSW interns from USC and UCLA, designing curriculum, and facilitating seminars.
• Delivered evidence-based therapy to diverse populations, specializing in eating disorders, trauma, and mood disorders.
• Led program redesign for group therapy, integrating evidence-based practices and digital health tools.
• Served as Project Chamai Lead Clinician, developing and launching innovative digital mental health resources region-wide.

Private Practice | LCSW Psychotherapist | 1998–2022
• Provided culturally humble, evidence-based psychotherapy for diverse populations, specializing in mood disorders, trauma, and LGBTQIA care.

EDUCATION
Master of Social Welfare, UCLA | GPA: 3.9
Bachelor of Science in Education, University of Maine

• Enhanced patient outcomes by implementing evidence-based clinical programs and optimizing treatment protocols.
• Collaborated with multidisciplinary teams to develop best practices for patient-centered care delivery models.
• Developed and maintained strong relationships with key stakeholders, ensuring successful collaboration on clinical initiatives.
• Streamlined documentation processes to enhance data integrity
• Designed comprehensive training materials for staff, resulting in consistent delivery of high-quality patient care.