Valerie Ferdin
San Antonio,TX
Summary
Dedicated Medical Assistant Student with knowledge in patient care and electronic health records (EHR). Practice in taking vital signs assessment, phlebotomy, and assisting with various clinical procedures. Eagerly committed to start delivering compassionate patient care in clinic and to broaden my horizons in the medical felid.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Service Worker
IHOP
05.2025 - Current
- Assisted in food preparation and assembly for customer orders.
- Maintained cleanliness and organization of dining area and kitchen workspace.
- Provided excellent customer service to enhance guest satisfaction.
- Collaborated with team members to ensure efficient service delivery.
- Observed diners to respond to additional requests and determine when meal completed.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Handled cash transactions accurately during busy shifts.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Food Server
Jims Restaurant
10.2019 - 04.2025
- Delivered exceptional customer service, ensuring positive dining experiences for all patrons.
- Managed multiple tables efficiently, prioritizing tasks during peak service hours.
- Collaborated with kitchen staff to ensure timely and accurate meal preparation and delivery.
- Trained new servers on menu details, service protocols, and customer interaction techniques.
Education
No Degree - Medical Assistant Student
Southern Careers Institute
TX02-2025
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- ServSafe certification
Certification
CPR Certified-10/2025
Timeline
Food Service Worker
IHOP
05.2025 - Current
Food Server
Jims Restaurant
10.2019 - 04.2025
No Degree - Medical Assistant Student
Southern Careers Institute