Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Valerie Galloway

San Antonio,TX

Overview

12
12
years of professional experience

Work History

Customer Service Representative

AppleOne Inc.
San Antonio, TX
09.2019 - 12.2019

I answered calls for Health and Human Services Comission. Made complaints, gave out temporary passwords for logg in online at your Texas benefits, gave the clients information on benefits and how long the waiting period was as well as the amount of snap benefits to be received and what day. Did applications online for new born baby’s etc...

Technical Support Representative

IBEX Global
San Antonio, TX
01.2017 - 07.2017

Helped customer fix STB boxes, phones and internet. Also set appointments for technicians to go out if they needed to fix the wiring outside.

Customer Service Representative

Alorica
San Antonio, TX
01.2015 - 11.2015

Edited information on computer as well as faxed Dr for prior authorization for medications, sent meds out that customers said they needed as well as moved meds over from one pharmacy to the one I was working at.

Provider

Outreach Health Services Inc.
San Antonio, TX
10.2007 - 10.2012

Coo, Cleaned, Groomed, Medication, Bathed, took client to appointmenta, Grovery shopping, paid bills etc..

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
2011

Skills

  • Credit card processing
  • Order fulfillment
  • Sale expertise
  • Report preparation

Timeline

Customer Service Representative

AppleOne Inc.
09.2019 - 12.2019

Technical Support Representative

IBEX Global
01.2017 - 07.2017

Customer Service Representative

Alorica
01.2015 - 11.2015

Provider

Outreach Health Services Inc.
10.2007 - 10.2012

High School Diploma -

Penn Foster Career School
Valerie Galloway