Valerie Gary-Mitchell
Philadelphia,PA
Summary
Experienced in efficiently handling administrative tasks in a fast-paced environment, applying excellent recordkeeping, document management, and customer relations skills. Strong attention to detail in preparing error-free and clear business paperwork, letters, and memoranda. Brings top-notch clerical, financial administration, and industry operations knowledge.
Dedicated Rideshare Driver with over 6 years of experience successfully transporting passengers and accomplishing deliveries. Committed to exceeding customer expectations for quick response and providing pleasant transport experiences.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Rideshare/Delivery Driver
Uber/ Lyft
Philadelphia
07.2018 - Current
- Enhanced customer service by providing prompt, safe and courteous transportation to passengers.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
- Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
- Managed time effectively, juggling multiple ride requests during peak hours for maximum efficiency.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Delivered packages to customer doorsteps and business offices.
Staff Assistant (Retired)
Philadelphia Gas Works
Philadelphia
05.1990 - 01.2021
- Formulated/created weekly and monthly reports of a confidential nature independently.
- Provided outstanding customer service with customers and outside vendors.
- Process invoices, contracts, purchase orders and requisitions in Oracle Financials.
- Process promotions, wage increases, transfer and exits for 200+ employees.
- Update/maintain files in an AIMS Resource Management System.
- Assisted the Executive Assistant to Senior VP of Operations and COO and Senior VP as needed.
Education
BS in Business Administration -
Temple University
Philadelphia, PA01.1990
Skills
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Outlook
- Oracle financial
- Front Desk
- Help Desk
- Cashier
- Data entry
- Payroll
- Database management
- Office Management
- Customer service
- Operating Systems
- Administrative experience
- Clerical experience
- Computer skills
- Communication skills
- Organizational skills
- Schedule management
- Time management
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Timeline
Rideshare/Delivery Driver
Uber/ Lyft
07.2018 - Current
Staff Assistant (Retired)
Philadelphia Gas Works
05.1990 - 01.2021
BS in Business Administration -
Temple University