Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valerie G

Houston,TX - Texas

Summary

Proven leader in fast-paced environments, adept at boosting team productivity and customer satisfaction at Showtime Pictures LLC. Excelled in staff supervision and money handling, achieving notable accuracy in financial transactions. Cultivated a positive work environment, enhancing team motivation and decision-making skills.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Showtime Pictures LLC
12.2018 - 03.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Supervisor of Operations

Brewingz
02.2016 - 10.2018
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.

Education

High School Diploma -

Homer Hanna High School
Brownsville, TX

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff supervision

Languages

Spanish
Native or Bilingual

Timeline

Assistant Manager

Showtime Pictures LLC
12.2018 - 03.2022

Supervisor of Operations

Brewingz
02.2016 - 10.2018

High School Diploma -

Homer Hanna High School
Valerie G