Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Valerie Garza

San Antonio

Summary

Compassionate Medical Assistant with extensive experience at Caring For Kids Pediatrics, skilled in clinical documentation and patient scheduling. Proven ability to enhance patient satisfaction through attentive care and effective communication. Adept at assisting with medical procedures while maintaining professionalism and adhering to HIPAA compliance.

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Assistant

Caring For Kids Pediatrics
05.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Crew Trainer

McDonald's Restaurant
11.2021 - 12.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.

Memory Care CNA

Memory Care Of Westover Hills
11.2021 - 04.2023
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.

Sales Associate

TJX Companies
05.2017 - 08.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Medical Assistant Certificate - Pediatric Nursing

Southern Career Institute
San Antonio, TX
11-2023

High School Diploma -

Boca Ciega High School
Gulfport, FL
06-2021

Skills

  • HIPAA compliance
  • Patient scheduling
  • Clinical documentation
  • Procedure assistance
  • Compassionate
  • CPR
  • Immunization administration
  • Specimens collection and processing
  • Medical procedures
  • Professionalism and ethics
  • Customer service
  • Medical terminology knowledge

Certification

  • CCMA - Certified Clinical Medical Assistant
  • CMA - Certified Medical Assistant

Timeline

Medical Assistant

Caring For Kids Pediatrics
05.2023 - Current

Crew Trainer

McDonald's Restaurant
11.2021 - 12.2023

Memory Care CNA

Memory Care Of Westover Hills
11.2021 - 04.2023

Sales Associate

TJX Companies
05.2017 - 08.2020

Medical Assistant Certificate - Pediatric Nursing

Southern Career Institute

High School Diploma -

Boca Ciega High School

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